Inman

Whatever you track, Inman organizes it

Whether you're tracking leads, routing support tickets, or monitoring new information — Inman clears the noise so your team can move faster. Get the right information to the right people, at the right time.

Use cases illustration

Popular Use Cases

Lead Capture & Sales Funnels

Capture inbound sales leads sent via web forms, partners, or direct outreach. Automatically tag and sort by territory, rep, product line, or funnel stage. Sync filtered leads to your CRM or notify reps instantly.

Customer Support Routing

Parse inbound support emails from catch-all or tiered support addresses. Categorize by urgency, product, or customer tier, and auto-assign tickets into Zendesk, Slack, or shared team dashboards.

Market & Competitive Monitoring

Track high-frequency market updates, price changes, or competitor activity from newsletters or alerts. Group them by topic, ticker, or geography into searchable dashboards for analysts or decision-makers.

Logistics & Vendor Coordination

Monitor order confirmations, shipment notices, and changes from multiple vendors. Categorize by supplier, product line, or delay type to give operations and procurement teams a single, actionable view.

Legal & Compliance Intake

Extract structured data from inbound contracts, regulatory updates, or case notices. Tag by matter, jurisdiction, or urgency and archive in searchable logs for internal legal or compliance review.

Internal Inbox Automation

Aggregate automated emails from tools, logs, or scripts into categorized dashboards. Trigger alerts or workflow automations when specific patterns or thresholds are met, using the API or integrations.

Press & Media Inbox

Sort incoming press releases, journalist queries, and PR updates by region, brand, or priority. Auto-forward to the right team and build media coverage archives across multiple inboxes.

HR & Recruiting Pipelines

Collect job applications, candidate emails, and reference replies. Organize by role, status, or recruiter, and surface key applicant data without needing a dedicated ATS.

Procurement Workflow Management

Centralize quotes, invoices, and PO updates from various suppliers. Match by project, item category, or approval status, and export clean data to procurement or finance systems.

IT Alerts & Incident Triage

Consolidate alerts from monitoring systems, scripts, or dev tools into triaged dashboards by severity, service, or team. Reduce noise and prioritize faster response.

Example Verticals

Financial Services

Track bond offerings, regulatory alerts, client requests, and research updates in one place. Streamline how traders, analysts, and ops teams consume and route high-volume finance emails.

Professional Services

Aggregate client communications, meeting notes, or intake forms into dashboards by client, team, or engagement. Reduce email overload across legal, consulting, and accounting practices.

Real Estate

Collect leads from listing platforms, inbound inquiries, and agent updates. Organize by region, property type, or urgency — and share with agents or CRM tools automatically.

eCommerce & Retail

Monitor order emails, supplier updates, and customer inquiries from multiple storefronts. Build dashboards by region, channel, or shipping status to reduce manual triage.

Manufacturing

Consolidate updates from logistics, suppliers, QA teams, and site managers. Group inbound communication by issue type or plant — and trigger follow-up workflows.

Education

Manage admissions, instructor updates, student applications, and vendor correspondence in shared dashboards by department or program.

Healthcare

Organize patient inquiries, referrals or compliance messages into dashboards by provider, urgency, or clinic. Keep care teams looped in — without inbox clutter.

Nonprofits

Track donations, volunteer signups, and grant communications from multiple inboxes. Create views for campaigns, partners, or internal teams.

Ready to organize your inbox chaos?

Try Inman for free — no credit card needed.

Get Started